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Add a WhatsApp Chat Button to Your Shopify Store

Shoppers message your team in one tap, with multiple agents, business hours and simple analytics.

4.8from 86 reviews on the Shopify App Store100% free

Meet shoppers on the app they already use

Live chat wins sales when it's instant and familiar. A WhatsApp button lets customers reach you on the channel they check every day — so questions get answered before they leave.

Instant Support

Shoppers tap once and land in a real WhatsApp conversation with your team — no forms, no waiting for email replies.

More Conversions

Answering a quick sizing, shipping or product question at the right moment removes doubt and helps hesitant visitors buy.

Trust & Loyalty

A personal, human reply builds confidence in your brand and keeps the conversation going long after the first visit.

A complete WhatsApp chat widget for Shopify

From a simple floating button to a full chat popup with your team — configure every detail from a clean, embedded admin and go live in minutes.

Customizable Chat Button

Pick from 3 button styles, set your colours, size, corner position and pixel offsets, add a text label and an optional pulse animation.

Branded Chat Popup

Open an in-page popup with your profile photo, agent name, job title, response-time text, greeting message and a consent checkbox.

Multi-Agent Routing

List several team members — each with their own name, number, photo and role — and let visitors choose exactly who to chat with.

Auto-Open Engagement

Open the chat automatically after a time delay or once a visitor scrolls a set percentage.

Greeting Bubble

Show a friendly speech bubble and floating label to invite shoppers to start a chat.

Business Hours

Show the button only during your working hours with a per-day schedule and timezone.

Display Rules

Target mobile, desktop or specific pages with simple URL-based show rules.

wa.me Link & QR

Generate a click-to-chat link and QR code from any number and pre-filled message.

Engagement Analytics

Track button clicks, popup opens and send taps with totals and a conversion rate.

GA & Meta Pixel

Forward button clicks to your Google Analytics and Meta Pixel for attribution.

RTL Support

Right-to-left layout for Arabic, Hebrew and other RTL storefronts, out of the box.

Custom CSS

Fine-tune every pixel with your own custom CSS in the Advanced settings tab.

Design a button that fits your brand

Every colour, label and behaviour is configurable — with a live preview beside the form so you see changes as you make them.

  • Colours & icon — background, icon, text and animation-ring colours, plus a custom icon
  • Position & size — left or right, with pixel offsets to sit clear of other widgets
  • Label & greeting — optional text label and a greeting speech bubble
  • Response time & offline text — set expectations before a visitor even taps
  • Consent checkbox — ask for opt-in with your own consent wording before chatting

Round Icon

A clean circular button — the classic floating chat look.

Labelled Pill

An icon with a text label to make the call-to-action clear.

Rounded Square

A soft-cornered square for a more modern, boxed style.

From install to first chat in minutes

No theme edits and no developers — just install, configure and go live.

Install & enable

Add the app and turn on the app-embed block in your theme. The guided setup checklist confirms it's live for you.

Configure your button

Add your WhatsApp number and team agents, style the button and popup, and set your display and engagement rules.

Start chatting

Your button appears on the storefront instantly. Customers tap it to open WhatsApp with your pre-filled greeting.

Reach out at the right moment

  • Auto-open the chat after a set delay or once the visitor scrolls a chosen percentage
  • Show-after-delay so the button appears once shoppers are settled on the page
  • Won't nag — it remembers when a customer has closed the popup and stays out of the way
  • Pre-filled message so every chat starts with helpful context
  • Business-hours aware with a friendly offline message when you're away

See your chat engagement clearly

  • Button clicks tracked per shop, per day, over any date range you pick
  • Popup opens & send taps captured as individual events for deeper insight
  • Totals & today's counts at a glance, plus a conversion rate
  • Trend charts right on your dashboard to spot what's working
  • GA & Meta Pixel forwarding so clicks flow into your existing analytics

Built for Shopify

A native, embedded app and Theme App Extension — fast, secure and up to date.

Every feature, completely free

No paid tiers, no trials to track and no hidden fees — install SK: WhatsApp Chat Button and use everything at no cost.

$0 / month

The full WhatsApp chat button, popup, engagement rules and analytics — included for every store.

  • 3 button styles
  • Branded chat popup
  • Multi-agent routing
  • Auto-open engagement
  • Business hours & rules
  • wa.me link & QR generator
  • Clicks & popup analytics
  • GA & Meta Pixel tracking
Questions

Good to know

Do I need coding skills to add the WhatsApp button?

No. You enable the app-embed block in your theme and configure everything from the app's settings — there are no theme files to edit and no code to write.

Is the app really free?

Yes. Every feature — the chat button, popup, multiple agents, engagement rules and analytics — is available for free, with no paid plans or hidden charges.

Can several team members answer chats?

Yes. You can add multiple agents, each with their own name, WhatsApp number, photo and job title. The popup lets the visitor pick who they'd like to talk to.

Can I control when and where the button shows?

Absolutely. Show it on mobile, desktop or both, restrict it to your business hours with a per-day schedule and timezone, and target specific pages with URL-based display rules.

Will it slow down my store?

No. The widget's settings are delivered through a Shopify shop metafield, so it renders without any blocking API call and stays lightweight on every page.

Does it work with right-to-left languages?

Yes. The chat popup supports full RTL layout for Arabic, Hebrew and other right-to-left storefronts, and you can add custom CSS for any extra tweaks.

What does SK: WhatsApp Chat Button do?

Shoppers message your team in one tap, with multiple agents, business hours and simple analytics.

How much does SK: WhatsApp Chat Button cost?

100% free. Current plans are always listed on the Shopify App Store.

Want an app built for your store?

We design, build and support custom Shopify apps, just like our own.